Why Definite Creations is the best web hosting company in Uganda

Best Web Hosting and website design services in Uganda

One of the most important things to consider when choosing a good Web hosting company is uptime. Also known as availability, uptime is a measure of the percentage of time your website is up and available to visitors. Bottom-line: the closer to 100 percent uptime, the better.

Definite Creations has stood the test of time as a reputable website design and top notch web hosting company in Uganda because wel promise, and deliver, on a very high percentage of uptime. We go the extra mile by offering:

  • Duplicate servers within one data center: if the server your website is on goes down, a duplicate server kicks in so there’s no uptime interruption.
  • Duplicate servers within multiple data centers: if a natural disaster occurs, a duplicate server in the same location will not keep your website up. If however, the duplicate servers are in multiple locations on different sides of the country or even on a different continent, your site has a much better chance of staying up and avilable.
  • Uptime guarantee: Definite Creations offer an uptime guarantee and, if we fail to fulfill our promise, we will compensate you for lost business with free services or pay damages directly.


The speed at which your website loads and functions, is a critical factor online as slow sites lose leads and customers. Faster is better and we continually strive to increase the speed of the sites we host.

Definite Creations also;

  • Uses servers with solid state drives (SSD): SSDs are much faster than traditional hard drives when accessing data.
  • Limits the number of sites that share one server: this will increase the amount of resources available to each site on each shared-hosting server.
  • Uses caching to pre-load unchanged parts of the site: when a part of your site is cached, it can be displayed much more quickly because the server does not have to build it every time it’s shown.


Cyber security is a hot topic for small businesses as more and more of them come under attack. Definite Creations protects your site using standard security measures. Definite Creations holds down the risk by:

  • Automated malware scans: it’s bad enough that malware can knock you site offline. Taken one step further, malware can commandeer your site and use it to send SPAM and even to launch attacks on other sites, running the reputation you’ve worked so hard to build. Automated malware scans alert you to the danger so you can protect your business.

Good Web HostingA malware security example (source: siteground.com)

  • CloudFlare integration: Definite Creations has begun offering integration with CloudFlare, a well-known solution that provides security as well as other useful features for your site.
  • Firewall management: having a Firewall up and running to protect the sites we host is routine. Great hosting go above and beyond by enabling each customer to configure their own firewall so they can manage access and security 24/7 without submitting a support ticket.


Having help available when you need it takes a lot of frustration out of managing your small business’ website. Definite Creations offer a system for you to submit tickets that are then resolved by their staff. Definite Creations offer:

  • Live support: there’s nothing better than picking up the phone and reaching a live person who can answer your questions and help you resolve your problems right there and then.
  • Priority support: if you can’t reach a live person, the next best thing is having the option to pay for priority support where your tickets jump to the front of the line.
  • Knowledge database and tutorials: why get on the phone at all if you can look up the answer for yourself or learn what you need via a tutorial?
  • Community forums: these serve as great resources not only learning and problem-solving but also for learning the best way to work with your hosting company from other customers.


Quotas, or limits, can make or break your website hosting budget. Definite Creations web hosting offer more than you need at reasonable prices. Definite Creations Great Web hosting offer:

  • Unlimited everything: that’s right, the sky’s the limit when it comes to:
    • Storage for your site’s code, files and database;
    • The traffic that visits your site;
    • Sub domains; and
    • Email and FTP Accounts.


Definite Creations also offers the following goodies:

  • Backups: there are tons of reasons why you should be backing up your website. Unfortunately, time gets away from us and many small businesses forget this important task. Don’t worry however because we can help you stay on top of this job by backing up your site for you.
  • Domain Privacy: if your email inbox is full of SPAM, one of the main culprits may be your domain listing. Domain privacy hides your identity by substituting your personal information with the hosting company’s details.

Good Web HostingA domain privacy example (source: siteground.com)

  • SSL/TSL: if your site has ecommerce functionality, you’ll need to guarantee the privacy of your customer’s personal and payment information using Single Socket Layer (SSL) or its successor, Transport Layer Security (TLS) to do so. Definite Creations support the different varieties and can even sell you one your own.
  • Easy install of blogs, shopping carts, polls and much more: via the Softaculous, you can add tons functionality to your website easily:

Good Web Hosting


Web hosting needs vary from business to business. Definite Creations support those needs by offering both shared hosting or the use of a dedicated server. We give you even more options:

  • Multiple levels of hosting within each type: within the worlds of shared hosting and dedicated servers, there’s still a way to hone in on the level of hosting you need. Definite Creations offers packages that bundle different pieces of all the items listed above at multiple price levels to fit your budget.
  • Easy upgrades to different packages – as your business grows, so will your Web hosting needs. Definite Creations Hosting makes it easy for you to upgrade from one package to another, enabling you to seamlessly scale as you grow.


There are tons of other web hosting companies out there who promise AIR. Use the little known items on this checklist above to determine where to put your money.

Ready to start hosting your website with Definite Creations?, Our Tech team are ready to get you started. Visit our web hosting packages and get started, Besides. We are “We are recognized as a Top Website Design Company” on DesignRush.